Online ISSN: 2455-7188 IMPACT FACTOR: 0.7261 Thomson Reuters Researcher ID: J-5005-2016 CERTIFICATE OF PUBLICATION This is to Certify that Mr./Mrs./Ms./Dr. Velraj V, S. Subramanian has published research paper in " INTERNATIONAL JOURNAL OF INNOVATIVE RESEARCH IN MANAGEMENT STUDIES (IJIRMS) peer reviewed and refereed journal, Volume- 8, Issue- 10, October 2026, pp. 186-197." Paper Title:- " ARTIFICIAL INTELLIGENCE IN MARKETING AND CUSTOMER EXPERIENCE: AN INTEGRATIVE REVIEW AND A CAPABILITY - EXPERIENCE - TRUST FRAMEWORK FOR TRUST - BASED VALUE CREATION " Chief Editor