Online ISSN: 2455-7188 IMPACT FACTOR: 0.7261 Thomson Reuters Researcher ID: J-5005-2016 CERTIFICATE OF PUBLICATION This is to Certify that Mr./Mrs./Ms./Dr. Dr B Thangaraj has published research paper in " INTERNATIONAL JOURNAL OF INNOVATIVE RESEARCH IN MANAGEMENT STUDIES (IJIRMS) peer reviewed and refereed journal, Volume- 7, Issue- 8, October 2025, pp. 23-26." Paper Title:- " A BIBLIOMETRIC ANALYSIS OF SERVICE QUALITY AND CUSTOMER SATISFACTION RESEARCH IN THE TELECOMMUNICATION SECTOR " Chief Editor